Frequently Asked Questions.
Shared Web Hosting Plans
Q. Unlimited Web Hosting plan, is that really true?
A. Yes we provide Unlimited Web space and Bandwidth. You don't need worry about your web space, for example if you currently need 50gb Web space and in future as your website grows and if you need more space we add an additional Hard Drive to meet your needs. So you don't need to worry about the Web Space and Bandwidth.
Q. How can I get help when I have have any trouble in Your service?
A. We have a large collection of Video Tutorial for all your doubts in Cpanel. You can Call us any time when you need Support form us, Our support team are ready to help you any time you need. We have live chat support where you can have realy time support with our Support Team.
Q. Do you allow sites to advertise for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. Online : PayPal for Credit/Debit Cards and online Bank Transfer, Offline : Bank Deposit. Please visit our Payment Option Page for further details.
Q. Do you allow adult sites?
A. No, we Don't allow adult sites and any other sites which are against our Terms and Conditions.
Q. What control panel do you use and do you have a demo?
A. The control panel we use is called Cpanel. A demo of Cpanel can be found here Cpanel Demo Login with the username demo, and the password demo.
Q. How long does it take to setup my account?
A. Your account will be setup automatically within 15 minutes of ordering.
Q. Are there any hidden costs, or setup fees?
A. No
Q. Can I password protect directories?
A. Yes you can password protect directory's within CPanel.
Reseller Web Hosting Plans
Q. Where are your servers hosted?
A. Our servers are hosted in Cirtex Corp located in USA.
Q. What is the speed of Network Connectivity?
A. Our Network Connectivity are powed by 100mbps ports.
Q. How many domain can a reseller host?
A. All our reseller hosting plan can host unlimited number of domains.
Q. How many cpanel (customer) account can a reseller create?
A. All our reseller hosting plan can create unlimited number of accounts and packages.
Q. How many MySql Databases for a reseller hosting plan and how much is the space alloted?
A. All reseller plan can create unlimited number of MySql Databases. The amount of space for the MySql Database depends on the reseller hosting plan's Space.
Q. Can I sell domain names also?
A. Yes you can sell domain names also and earn extra from it. We will provide you with a free domain reseller account with out any initial deposit. You just have to add funds to your domain reseller account when you need to register domain names for your clients. Please visit our Domain Reseller Page for futher details price on domain names and other facilities from the domain reseller account
Q. What are the addons available for reseller hosting plans?
A. You can have Dedicated IP for Rs.2000/$40 per Year. We also Sell Licence Key for client managment system like WHMCS and Client Exec.
